About Us

Your health is our priority at Wellness Pharmacy

Wellness Pharmacy is a group of 13 pharmacies that have served the needs of communities in the Lower Mainland for more than 20 years. We have grown from modest operations to one that employs over 80 people and continues to grow steadily. Our success can be attributed to our continued dedication to prioritizing and meeting the needs of our community.

Our goal has always been to go the extra mile for our patients, to deliver care that protects their health and safety, and to complement the treatment they receive from their doctor and others in their healthcare team. We believe everyone deserves access to care, especially marginalized groups as they are the most medically vulnerable. We make every effort to ensure that they receive the same level of comfort and care that is provided to all our patients.

It is this dedication and our vast list of value-added services that make Wellness Pharmacy stand out from our competitors and that have earned us the trust and loyalty of our patients.

Wellness Pharmacy services are designed to:

  • Make medication management easier and more convenient
  • Ensure medication compliance for those with complex regimens
  • Help you manage chronic conditions such as diabetes and asthma
  • Help you maintain good health and wellness
  • Alleviate stress for caregivers
  • Save you money whenever possible with FREE customized care services
  • Provide support and assistance from highly trained pharmacists and nurses
  • Educate and equip you with the tools you need to manage and improve your own health
  • Promote a better quality of life and independence for patients living at home
about us

Customized care services that meet our patients’ specific needs

To us, our patients are more than their medications. Each one has different needs, and we support each patient on an individual basis with unique, free services – many of which can be provided in the comfort of your own home. Wellness Pharmacy customized care services include:

  • The Pharmacy Home Monitoring Program
  • SMART Blister Pack
  • SMART Dispenser
  • Customized compounding
  • Medication management
  • Private consultations for patients who have multiple medications, complex medication regimens, and/or questions regarding their medication therapy
  • Seamless transition between hospital and home
  • Co-ordination of care between healthcare team members
  • Monitoring of health parameters such as body weight, blood pressure, blood glucose
  • Foot screening for patients with diabetes
  • Medical device training (e.g. glucose monitors, inhalers, nebulizers)
  • Measurement and delivery of compression stockings
  • Refill and medication dose reminders
  • And more!

A team of knowledgeable professionals providing medication management services

Our greatest assets are our highly educated and experienced pharmacists. Wellness pharmacists are competent, self-motivated and life-long learners. They are trained to conduct comprehensive medication reviews, manage our patients’ medications, and make recommendations for changes as necessary.

In order to provide our services in a safe and effective manner, it is critical to have good communication with patients, family members, and care providers. Our nurses, pharmacy assistants, and pharmacists have extensive experience taking care of patients who require additional attention due to their high risk for medication errors and non-adherence.

They are also well-educated in the management of concerns relating to specific populations such as transplant patients, dialysis patients, patients struggling with mental health and addiction concerns, diabetes, asthma, and high blood pressure. Our pharmacists demonstrate empathy and kindness, know how to improve medication adherence through creative solutions and empower patients to become independent in their own health care.

We speak your language

In addition to their strong communication skills, our pharmacists, nurses, assistants, and technicians are multilingual, thus enabling them to easily converse with our diverse patient population, as well as provide prescription labels in multiple languages. By providing counseling in a patient’s native tongue, we are able to enhance their understanding of their medications, thereby improving compliance.

Languages spoken include: English, Arabic, Mandarin, Cantonese, Farsi, Hindi, Punjabi, and Tagalog.

Working to alleviate pressure on our healthcare system

We believe that our pharmacy services fill a gap in the medical system, and that sharing information and working closely with a patient’s healthcare team not only benefits the patient, it also helps to alleviate pressure on our overburdened system. Wellness Pharmacy is always working to:

  • Lighten the load on public health resources with at-home health services
  • Assist healthcare teams by reducing the demand on their time, ensuring their patients are receiving the care they need within their home environment
  • Maximize the effectiveness of prescriptive care by means of guided compliance and patient education
  • Ensure greater success rates for the transition of patients recently discharged from hospital
  • Reduce waste and duplication of medications and home care service
  • Reduce the number of people hospitalized or in ER units, acute care, long-term or other institutional care

 

How can we help you? Drop into one of our pharmacy locations and experience the difference.